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Store Policy

Customer Care

Desire More has been selling pet products for many years now and we are always looking for innovative and unique items to add to our range.  We strive to sell unique items not easily obtainable in the UK.  This means are range may be small compared to other companies but you are less likely to be able to get our items elsewhere in the UK.

As such we are always open to new products that may be difficult to get in the UK that we can add to our range.  The main aim is to supply quality products to our customers whether this means importing from around the globe or a unique item here in the UK.

We aim to provide a smooth purchasing process with a personal touch.  If however you have any issues or are disappointed with the customer service you have received, then please don't hesitate to get in contact with us and let us know how we can improve.

Also alternatively, if you love a product or our service then please let us know, as good reviews are great to hear

Privacy & Safety

Whenever you visit our site or upload information to Desire More we will only ever use your personal details for the running of our business.  This can be to fill out your order or get in contact in regards to processing this order.  Also if you have signed up to our special offers subscription, then we will not share your details with any 3rd party and only Desire More will use the details you upload to the site, to send you offers and new product details, as and when they are available.

When you create an account we will not share your activity or account details with any 3rd party but we may use the details to help us better understand product preference and to get in contact with you about any current orders you may have.

If for any reason you no longer wish to hold an account on our page then please get in contact with us and we will delete all your details from our site.  Please be aware when doing this, we may ask you to vary some details, so that we know you are the account holder.

By using our website and website services you are accepting that Desire More will use and process all the details obtained during your visit to better help our business but we will NEVER share any of this information with 3rd parties.

Wholesale Inquiries

If for any reason you are interested in purchasing our products on a wholesale basis, please get in contact.  We hold a number of unique items as well as some own branded products that can be sold in bulk

Please send us details of the items you are interested in and full details of your business including websites and Facebook page, if applicable.

Payment Methods

- Credit / Debit Cards

- Offline Payments

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